Note

This page is under development and will be populated gradually. All documents are presented in Adobe Acrobat [pdf] format. To access them on on-line, left click on the link, to down load them, right click and select “save target as”. You will need to have the Acrobat Reader installed to be able to read these documents. The reader is available for free download here.

Publications

Integrating Strategic and Project Management

Presentations

Give your customers a good listening to

Gaining a service advantage

How to predict the future [Updated as presented to NAMC - 10th September 2005]

Once you have found them - the benefits of customer retention strategies

Introduction to Creative Problem Solving

Creativity Resources

Systems and Systemic Thinking - Presented to the Institution of Chemical Engineers 1st March 2006

Sources of Information on Systems

Case Studies

Imposed Change

Appraisal

Business Development

Business Planning

Management Development - Professional Services

Management Development - Systems Integrator

Management Development - Public Sector

Reorganisation Support / Team Building

Articles

Professional Services - Developing Relationships - a review of the literature on recommended approaches and competencies

Value for money in Capital Projects

Service Outlines

Performance Coaching

Training Needs Analysis