How good is your business at learning from its experiences?

Do you make mistakes - if so great, how are you going to learn otherwise. The only way not to make mistakes is not to try anything new and that itself could be a mistake if the world changes around you?

But

Do you learn from your mistakes or do you keep making the same ones over and over again?

Are you always reinventing the wheel - finding answers to problems you have already solved?

Are you able to transfer learning from one part of the business to another, adapting it to suit the different circumstances?

Do you find yourselves out manoeuvred by competitors who find new and improved ways of doing things, so you are always playing catch up?

Do you solve problems only to find that you have attacked the symptoms and not the disease?

Do your solutions often cause more problems than they solve?

If you answered yes to most of those questions - don’t worry, you are like most organisations, so busy doing whatever you do to stop and find better ways. It doesn’t have to be like this.

Using Pivotal Thinking and some straightforward tools we can help you:

• Learn from your experiences
• Learn how to learn
• Learn how to unlearn - some times it is more important to forget what was or has become untrue!
• Make learning part of your everyday business
• Build competence and capability in your team
• Find better, more robust and sustainable solutions focused on the real problems
• Reduce stress and improve morale

Learning is not compulsory but neither is survival.
W. Edwards Deming

The ability to learn faster than your competitors may be the only sustainable competitive advantage.
 Peter Senge, The Fifth Discipline